Indonesia: Successfully connecting the Southeast Asian archipelago

More than 265 million Indonesians populate 6,000 of these islands. This makes deliveries to, from, and within the country incredibly challenging.

To say Indonesia is merely a country of islands would be akin to saying Picasso was just a painter. This fascinatingly diverse archipelago is the world´s largest, spanning 17,500 water-fringed islands stretching across 1.9 million square kilometers of space and sea. 

More than 265 million Indonesians populate 6,000 of these islands. This makes deliveries to, from, and within the country incredibly challenging. 

Lost in transit, poor infrastructure 

There are two main issues with Indonesian logistics: The country´s delivery ecosystem is highly complex while the existing transport infrastructure is poor. 

A parcel traveling from Jakarta to Bali may find itself island-hopping through Surabaya and other cities via truck, boat, or plane. All this adventure only increases the chances of deliveries going missing. 

Complicated Indonesian addressing methods are another issue. Shorthand is frequently used, yet addresses sometimes wind up five lines long. There is no government regulation when it comes to house numbering, meaning Jalan Terus 5 could also be known as 20. Also, much like the Loch Ness monster, very remote and rural addresses can be nigh impossible to pin down—even with a sophisticated mapping engine. 

Transport systems in Indonesia are tough on drivers. The roads are rough and often congested. 

 GeoCoding and traffic monitoring solutions 

At Quincus, we make it our job to understand our customer’s pain points before tailoring effective solutions. 

To counter addressing issues, our GeoCoding Engine has been evolved to recognize, verify, and correct addresses before parcels are posted. With our easy-to-use mobile driver app, drivers can successfully locate the most obscure mailbox.  

To avoid road congestion, our Control Tower platform provides live updates, letting drivers know the best times to get on the road, enter the port, or get to an E-commerce fulfillment center. The Control Tower also integrates all transportation modes to propose the leanest routes, for both those without logistics operations and those with. This helps parcels to reach their destinations on time, every time.  

Every package is closely tracked on the allocation matrix, each with a transparent record of its journey. Packages are scanned regularly along their way, making it easy to keep packages on the right route, or retrieve those gone rogue. keeping a transparent record for each package. 

Stakeholders can easily adjust the matrix and in doing so, keep every user accountable for their individual roles.  

Fine-tuning Indonesian logistics 

The archipelago´s sheer size and existing logistical challenges can be daunting, but the right tools make delivery to, through, and from any of Indonesia´s provinces faster, easier, and more likely to achieve operational success.

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